Choose the correct word to fill each gap.

　　Research has shown that in today's dynamic working environment the traditional job description is no longer doing its job.

　　Today's jobs are not (1) --they are constantly changing. This leads to (2) ,with employees uncertain of their precise work roles.

　　This can be illustrated by the following quotation from a job description: 'Meet or exceed customer (3) ', The initial reaction may be that this (4) is perfectly clear but on closer examination it poses a number of question. For example, is it (5) employees to do whatever they feel is necessary to (6) this end without restrictions? Or is it saying (7) our procedures and this will be the outcome? Who knows? Perhaps the manager, but the description certainly does not (8) things sufficiently from the employee's point of view.

　　1.A: static B: routine C: standard
　　2.A:disparity B: initiative C: ambiguity
　　3.A:undertakings B: objectives C: expectations
　　4.A: schedule B: feedback C: statement
　　5 A: authorising B: allocating C: prescribing
　　6.support B: achieve C: carry out
　　7.A:follow B: comply C: serve
　　8.A:highlight B: identify C: clarify

　　答案:
　　1.A
　　static 与dynamic对应
　　2.C
　　ambiguity不明确，与uncertain of their precise work roles对应，work roles工作职责
　　3.C
　　customer expectations 经常搭配，意思是：顾客期望
　　4.C
　　feedback 反馈，statement说法
　　5.A
　　authorise<英>=authorize授权
　　6.B
　　7.A
　　comply 后要跟with
　　8.C

　　写作：

　　使用定工色牌将公司向你布置的简短工作任务与你实际投入的工作时间的状况做一比较，写一份200-250个字的报告。描述你的比较结果，并提出必要的改进建议。考虑以下几个方面的问题。
　　*报告标题
　　*每段小标题和内容
　　*每段中的常用词语。

　　参考答案

　　左图：
　　Job Brief
　　20% Green
　　30% Orange
　　50% Yellow

　　右图
　　How is actually spent
　　5% White
　　10% grey
　　15% pink
　　20% green
　　20% orange
　　30% yellow

　　Reassessment of job description: Sue Pearson(PR Dept.)

　　Introduction
　　This report sets out to use WorkSet colours to assess the accuracy of my job description as PR Officer and to suggest a nomber of changes.

　　Findings
　　It is clear that there is a difference between the way company views the job and the reality as I perceive it. Firstly, a number of areas which demand a significant proportion of my time are not mentioned in the official job brief. The segment on the pie chart which provides most cause for concern is the pink sector;this relates to my attendance at a number of meetings to which I can contribute little. Another significant area is the grey segment; this refers to the unscheduled time which I spend sorting out computer problems. I feel that these activities are hampering my core work.As can be seen from the pie charts, the time I spend actively working to meet the goals agreed with my line manager is less than envisaged.

　　Conclusions
　　The above discrepancies clearly indicate that my current job brief is inaccurate.

　　Recommendations
　　I would recommend that my official job brief should be updated using the WorkSet colours. It would also be valuable to consider the proportion of non-core colours in the pie chart and to investigate whether work in these areas could be carried out by someone else more suited to thesr tasks.